Table of Contents
1. Overview
Synkro Authority Platform ("Synkro," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our B2B SaaS analysis and comparison services.
As a professional platform serving enterprise decision makers in the AI Sales and Revenue Automation software market, we maintain the highest standards of data protection and privacy compliance. This policy reflects our commitment to transparency and your right to understand how your information is handled.
Enterprise-Grade Commitment
We adhere to enterprise-level security standards and compliance frameworks, ensuring your data receives the same protection you would expect from Fortune 500 organizations.
2. Information We Collect
Personal Information
- Contact Information: Name, business email address, company name, job title, and phone number when you request consultations or download resources
- Professional Information: Company size, industry, current software stack, and specific requirements for software analysis
- Communication Preferences: Newsletter subscriptions, content preferences, and communication frequency settings
Automatically Collected Information
- Usage Analytics: Page views, time spent on site, click patterns, and content engagement metrics via Google Analytics 4
- Technical Information: IP address, browser type, device information, operating system, and referral sources
- Conversion Tracking: Form submissions, CTA interactions, and user journey progression for optimization purposes
3. How We Use Your Data
Primary Services
- • Provide personalized software comparison reports
- • Deliver ROI calculations and analysis
- • Send market intelligence and insights
- • Process consultation requests
- • Customize content recommendations
Platform Optimization
- • Improve user experience and navigation
- • Optimize content relevance
- • Enhance platform performance
- • Develop new features and services
- • Conduct market research and analysis
4. Data Sharing & Disclosure
Vendor-Neutral Commitment
We do not sell, rent, or share your personal information with software vendors or third parties for marketing purposes. Our vendor-neutral analysis ensures your data remains confidential and is never used to influence our recommendations.
Limited Sharing Scenarios
- • Service Providers: Trusted third-party services for email delivery, analytics, and CRM integration
- • Legal Requirements: When required by law, regulation, or legal process
- • Business Protection: To protect our rights, property, or safety, or that of our users
- • Consent: With your explicit consent for specific purposes
6. Third-Party Service Providers
Analytics & Tracking
Google Analytics 4
User behavior and conversion tracking
Email & CRM Integration
Enterprise Email Platform
Secure email delivery and nurture sequences
7. Data Retention Policy
Retention Periods
Data Deletion
You may request deletion of your personal data at any time. We will process deletion requests within 30 days, subject to legal retention requirements.
8. Security Measures
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Secure data storage with encryption at rest
- Regular security audits and vulnerability assessments
- Multi-factor authentication for admin access
Operational Security
- Access controls and principle of least privilege
- Regular staff security training
- Incident response and breach notification procedures
- Regular data backups and disaster recovery planning
9. Your Privacy Rights
GDPR Rights (EU Residents)
- • Right to access your personal data
- • Right to rectification of inaccurate data
- • Right to erasure ("right to be forgotten")
- • Right to restrict processing
- • Right to data portability
- • Right to object to processing
- • Rights related to automated decision-making
CCPA Rights (California Residents)
- • Right to know what personal information is collected
- • Right to know if personal information is sold or disclosed
- • Right to say no to the sale of personal information
- • Right to access your personal information
- • Right to equal service and price
- • Right to delete personal information
Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within the timeframes required by applicable law.
10. International Data Transfers
Synkro operates primarily within the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
For transfers from the European Economic Area (EEA) to the United States, we rely on adequacy decisions and appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
Data Protection Standards
Regardless of where your data is processed, we maintain the same high standards of data protection and security outlined in this policy.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Notify you via email if you have subscribed to our communications
- • Post a notice on our website for significant changes
- • Obtain your consent for material changes that affect your rights
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
Privacy Officer
Email: privacy@synkro.com
Phone: +1 (555) 123-4567
Response Time: Within 72 hours
Mailing Address
Synkro Authority Platform
Attn: Privacy Officer
123 Enterprise Boulevard, Suite 400
San Francisco, CA 94105
United States
Questions About This Policy?
Our privacy team is here to help. Contact us with any questions about how we handle your data or to exercise your privacy rights.